Frequently Asked Questions (FAQs)
Order
The orders do not have an automatic signature requirement. If you wish for your shipment to have a signature requirement upon delivery, please contact our Customer Service via e-mail at support@tire2go.com or by telephone at 1-866-931-7609.
Shipping
Claims/Returns & Refunds
Please contact our Customer Support at 1-866-931-7609 or at support@tire2go.com so we can try to cancel the order prior to shipping.
Check out our return and refund policy. Please contact our Customer Support Dept at 1-866-931-7609 or at support@tire2go.com for more details.
Please contact our Customer Support Dept at 1-866-931-7609 or at support@tire2go.com so we can look into this for you.
Warranty
All warranties are provided by the tire manufacturers. Tire2go offers a 15-day return policy for unused and un mounted tires.
General
We only sell new tires.
Yes, we offer a military and first responders discount on our website. We offer a 5% discount on the items purchased for past and present members of the US military. This discount cannot be matched with other discounts and promotions. If you are interested in receiving this discount, please send your military ID to our e-mail address support@tire2go.com, and our Customer Service team will assist you. Thank you for your service.
You can check our review page to see the website and product reviews.